It seems like everywhere you turn someone is talking about Emotional Intelligence and leadership skills, these things actually aren’t new ideas and, in business, we’re only just catching up. There’s such a massive body of work out there and a tonne of books to devour, that it seems crazy not to take advantage of it! (There’s a handy list at the end of this blog if you’re interested in learning more!)
One study of manufacturing supervisors, following Emotional Intelligence training, revealed significant improvements. Most impressively a 20% drop in formal grievances and an increase of $250,000 in productivity revenue.
Looking at the statistics, it’s safe to say that if this was sold in stores, we’d all be lining up for it like the newest iPhone! But, unlike technology, it costs nothing more than your attention and understanding – that’s a pretty good deal I’d say. But what is it exactly?
Put simply, Emotional Intelligence is a measure of a person’s capability in self-awareness and social awareness. It’s a true skill that can take years to master and can raise you to the highest heights of professional excellence.
All you need to do is dip your toe in the water – here are some tips to help:
Own your feelings.
Discover your why.
Use your feelings.
Use the feelings of others.
Convert your emotions.
Know that there isn’t always a solution.
Check in with yourself.
Check in with others.
Step out of judgement.
If an emotionally intelligent leader means greater leadership and productivity, wouldn’t this also translate to employees? Creating a more emotionally intelligent culture, greater engagement and bigger, better outcomes.
So, here’s the question – Are you developing this with staff?
It’s time to consider every companies greatest asset – the team at the frontline. Get nurturing, get developing, and get the Emotional Intelligence boost that will change the way we see business, forever.