Bounce Job Coach Certification




The role of an employment consultant is highly demanding and, at times, extremely stressful. There are so many challenges to overcome – high caseloads, disengaged clients with complex needs, competing priorities and pressure to get great results. It can be easy to lose confidence, motivation and enjoyment in helping people find their way.

But what if there was a way to help your clients get great outcomes
every time you met with them?


The new way to work

Bounce has created the Bounce Job Coach Certification for frontline staff working in employment services as a way of boosting client engagement and increasing sustainable employment placements. This fully customised, certified training program gives consultants and case managers all the coaching skills they need to motivate their clients to realise their potential, help them discover their purpose and support them to move into work faster and more effectively than ever before.

Bounce Job Coach is the first and only coaching certification designed specifically for anyone working inside employment services. It has been expertly designed to ensure that participants develop the essential communication and coaching skills they need to support their clients to:



Build confidence and get clarity around their employment goals.



Shift the negative beliefs they have about themselves.



Discover their potential and purpose and move forward with confidence.



Find their way to their dream working destination.

Bounce Job Coach Certification has been expertly designed to confidently give you the
coaching skills you need to support your clients and help them get great employment outcomes.

It features the Job Coach System – 4 dynamic learning modules that will give you incredible knowledge and understanding of the strengths and traits of a job coach, boost your social and self-awareness and teach you to use powerful communication and behaviour change strategies to influence change easily and elegantly.     


You can discover more about the Job Coach Certification training content and how the course is structured in this brochure. 

Job Coach Testimonial
"I really thought I had great communication skills and that I could relate to people before...but now I can really make a difference because I'm not just listening, I'm coaching. I am suggesting and nudging and I’m not doing so much for them anymore and trying to get them on board. I'm able to let them find the answers for themselves through some clever nudging, and because of that I think it makes more change because they see the solution themselves." - Shae Campbell, MADEC
Job Coach Testimonial
I have definitely used this (the learnings from Bounce Job Coach Certification). First appointment back I had one of my more difficult clients and had to use your training and surprise, surprise it worked!! I learnt more in 20 minutes about him then I had in 6 months by using some of the techniques I learnt at the Bounce Job Coach Certification. I have recommended your training to everyone! - Shane Bowden, MADEC
Job Coach Testimonial
Being a new consultant in the industry, I found it difficult to build rapport with some clients. Since completing the Bounce Job Coach Certification, it has become much easier and has had a huge impact on the progression of rapport building. I was deeply impacting during the course while learning about the tools that will enable me to effectively service our clients, without taking on the mental stressors that may arise. This has had an emotional impact on me and has re-energised and motivated me to bring my best self to work every day. - Tania Mansell, MADEC

How do I become a Bounce Job Coach?

We know that developing outstanding job coaches is not a set-and-forget process.

It takes time, practise and support to become confident in using coaching strategies, especially with clients that have varied and complex needs. When you become a Bounce Job Coach, you become part of our global community of people committed to helping people to find their way. And we are committed to helping job coaches continually develop their skills, learn and grow.

The Way Finders Academy is where you go to participate in all our training programs, including Bounce Job Coach Certification. 

Find out more about the
Way Finders Academy here.

Welcome Page

How is it delivered?

Bounce Job Coach Certification is an online learning program (face to face is also an option depending on your organisations’ requirements) and the learning resources are all made available through the Academy’s learning library and courses area. The online course features regular live Zoom review sessions, assessments, and facilitated private chat groups to connect learners and deep dive into the content.  

Please contact us to enquire about the delivery options and pricing structure if you are interested in Bounce Job Coach Certification.